Is there just one thing you can do or one principle that you can practice to ensure success? Success in whatever you choose to do in life or business? Probably not, but there is one characteristic that you can develop and practice that will have dramatic and wide-ranging impact on your life. Trust.
There is one thing that is common to every individual, organization, nation, and civilization throughout the world–one thing which, if removed, will destroy the most powerful government, the most successful business, the most thriving economy, the most influential leadership, the greatest friendship, and the deepest love. On the other hand, if developed and leveraged, that one thing has the potential to create unparalleled success and prosperity in every dimension of life. That one thing is trust.
Stephen M. R. Covey
The above quote is how Junior (Stephen Covey’s son) starts out his book: The SPEED of Trust: The One Thing That Changes Everything
I can say from my own experience that this is not much of an exaggeration. Trust makes all the difference in the world. Think about opportunities that you have missed or will miss because you don’t trust the source of that information or opportunity. Think about the opportunities for influence that you have or will miss because someone doesn’t trust you. The power of trust cannot be overstated. Read this book. The ideas from it are listed below.
- Talk Straight – Communicate so you cannot be misunderstood. Don’t hide information, distort facts, or give false impressions.
- Demonstrate Respect – Show fairness, kindness, love, and civility. Do not fake it.
- Create Transparency – Tell the truth so it can be verified and be open and authentic.
- Right Wrongs – Make restitution in addition to apologizing. Do it quickly and show humility.
- Show Loyalty – Give credit where credit is due. Don’t gossip or share secrets.
- Deliver Results – Complete the right things on time and on budget. Don’t make excuses for failing to deliver.
- Get Better – Continuously improve yourself. Take risks and don’t be afraid of failure.
- Confront Reality – Address tough issues head-on. Lead courageously in difficult times.
- Clarify Expectations – Create shared vision and agreements. Don’t violate expectations.
- Practice Accountability – Hold yourself and others accountable.
- Listen First – Understand in a genuine way the thoughts and feelings of others. Use your eyes and gut to listen in addition to listening with your ears.
- Keep Commitments – This is the quickest way to build trust. Make it your thing.
- Extend Trust – Make trust a verb. Extend it with abundance to those who earn it.
Do you want to change Everything? Do the above and build trust.